With our model, you can smooth out your technology spending to predictable monthly investments and minimize those unpleasant “surprises” of unexpected costs. As we implement the program, we gain insight into your organization, which helps us to make the best recommendations for your particular needs. Our program offers many levels of coverage, all of which can be further customized just for you.
We can provide support for anything and everything you would want and need for your company’s technology needs. We can be your fully outsourced IT department or work as a resource for your internal IT staff to provide IT Consulting, IT Audits, disaster recovery planning, 24/7 computer monitoring, proactive remote maintenance, and remote support.
Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues, or patch installation, we handle it all — quietly and in the background while your employees get on with their daily tasks.
We utilize active yet unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.
How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside the safe parameters of our managed IT services. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.